Appraiser Success Stories: Mathews vs. Eberl Claims Service – Turning Water Damages into a Major Win

Sarath Jerome

Sarath Jerome

When water damage hit the home of Mathews, the initial response from their insurer, Eberl Claims Service, was definitely less than satisfactory. The first settlement offer of $21,457.46 barely touched the surface of the actual damage, leaving the critical repairs unfunded and the homeowner stressed about restoring the property to its pre-loss condition.

That’s when SPJ Adjusting stepped in on behalf of Mathews. We conducted a thorough evaluation, noting every potential cause from structural compromises down to water-saturated materials not previously considered. Through the expert analysis and utilization of standard valuation techniques within the industry, SPJ Adjusting ensured every need for repair was identified and correctly quantified.

The difference came in through the appraisal process. Following lengthy negotiation and representation of the full picture of the damages, Mathews’ water damage claim was successfully increased to $57,044.63, more than double the original offer.

The Result

With SPJ Adjusting’s guidance, Mathews secured a settlement that covered all necessary repairs and ensured their home was safely restored.

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