This was the case when a wildfire swept through California, and Ms. Lena’s home suffered such damage that its roof structure was compromised because of flames and heat, the exterior siding had burned, and several windows were cracked or shattered. The interior of the home was permeated with smoke and soot, leaving walls, ceilings, and all personal property heavily affected. Not only this, but the electrical wiring and appliances had been damaged by fire and hidden hazards that would get worse with each passing day.
Despite this blatant and extensive damage, her insurance carrier, Allstate, offered only $6,120, an amount that was wholly inadequate to repair and restore the property.
SPJ Adjusting was retained to conduct a comprehensive appraisal. Our team detailed every damaged element, from structural and cosmetic issues through to latent smoke and fire impacts, with prepared accurate cost estimates and a detailed report to the insurer.
With SPJ’s advocacy, Lena’s final insurance payout was increased to $41,750, funding required to fully rebuild her home, replace damaged systems, and restore safety and livability. We like that we could help Lena recover completely and guide her through the stressful claims process with clarity and confidence.
This case is a nice example of SPJ Adjusting’s dedication to the homeowners when it comes to turning minimal offers into a proper settlement that will allow families to rebuild their lives after disastrous incidents involving wildfires.
