From Vandalism Claim to Complete Recovery: An SPJ Success Story-El Paso, Texas

Sarath Jerome

Sarath Jerome

When the vandalism occurred on Trina’s property in El Paso, Texas, the damage was far from merely breaking doors and painting graffiti on walls. There was forced entry damage to doors and windows, interior damage to finishes, and damage to several items of personal property. The magnitude of the violation was immense, and the first offer from Blair and Company was nowhere near what was needed, to the tune of $9,887.82.

With the thought of securing her home and repairing the damaged items on her mind, Trina sought out the help of the SPJ.

We immediately put a detailed fact-based appraisal process in effect. Performed a thorough walk-through in order to determine all damage related to and sustained by the residence itself, be it structural, interior, or related to security systems. In addition, a thorough determination of personal property damage and theft was made, using all applicable evidence and repair cost information available. Photographs, expert analysis, and consideration of repair codes were put into a complete analysis of property damage.

With this level of detail, SPJ made a strong case for Trina, and all aspects of property loss were taken into account.

These efforts bore fruit. Trina’s claim escalated to $84,962.48, and it was now possible for Trina’s home to be repaired and those personal items that were destroyed or damaged to also be replaced. This was more than just compensating Trina monetarily because what SPJ was able to give Trina was more than just an amount in return for damages. SPJ was able to give Trina back confidence and tranquility because it proved that every homeowner is entitled to fair treatment.

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