The Body Shop in Oklahoma City, Oklahoma, experienced one of the worst hailstorms, which caused heavy damage to its property. The strong force from the large hailstones pounded metals, broke roofing materials, and damaged outside facilities. Not withstanding the severity of its intensity, Travelers’ initial offer for its damages was $171,556.52. It fell way short of addressing the extent required to restore Body Shop to full operation.
In order to handle their complex contractual claim and ever-growing amount of repair requests against them, they hired representation with SPJ Adjusting.
Our appraisal experts undertook an extensive damage analysis, which revealed not just structural impairment, equipment shutdowns, and roof damage, but even the very subtle effects of hail on metal and painted surfaces-no commonly overlooked detail went unconsidered.
It was not until after months of tireless negotiation and documentation on the part of SPJ that an appraisal award worth $321,592.33 could be secured. This would not only allow Body Shop to receive almost double the amount they were originally offered but also enable them to restart operation without owing a cent.
The instant case represents an example of an expert testimony that could transform what in effect is an unvalued business loss into a calculation of loss, and that is precisely what the insured requires.
