Award RCV : $231,967.91
Award ACV : $196,545.81
Carrier Estimate: $79,534.45
Mr. Kumar had a beautiful 6000+sqft home with expensive ¾” wood shake shingles. Hail caused damage to the wood shake roof, custom copper roofing elements and other soft metals including copper valleys.
As usual, the carrier send in an adjuster and he get the news that the shingles can be repaired individually. The carrier counted about 125 shinlges damaged by hail and wrote an estimate, to replace them individually. Carrier also notted that the copper and other metals on the roof had hail damage, but was cosmetic in nature and does not need fixing.
Jerome was hired to perform an appraisal on this loss. The insured had a phone conversation with Mr. Jerome to qualify his as the Appraiser. He was immediately impressed with his knowledge, credentials and expertise.
The appraisal was invoked, but the two appraisers were not able to reach a resolution. This is one of the rare instances where Mr. Jerome had to bring in an Umpire to make a ruling on the difference.
The umpire performed an independent and unbiased inspection and provided a rulling about $150k higher than the initial carrier estimate.
The appraisal process took about 5 months to complete, a bit more than normal. But it provided the insured a great outcome at $231,967.91.
