When an episode of damaging wind and hail struck Lubbock, TX, homeowner Lupe found that the following damage occurred to the roof: broken shingles, impact strikes, and compromised weather protection, which threaten future leaks and interior damage.
But first, Allstate offered only $1,136.05, not even enough for basic repairs. Lupe felt like she had been swept along in the whirlwind of unknowns and fears that the full cost of restoring her home would fall squarely on her shoulders.
Something didn’t feel right, so Lupe turned to SPJ and the appraisal process for help.
In came SPJ Adjusting with experience, clarity, and determination:
- Every hail strike, every wind-blown shingle was documented.
- The needs for replacement had been fully explained with building-code support.
- Evidence was presented in a professional manner while attempting to oppose the undervalued estimate.
- The communication flowed in, and things were effectively carried out for the process to move forward.
But then, when the actual extent of the damage came to light, well the transformation was complete:
Initial offer from Allstate: $1,136.05, and Final Appraisal Settlement Secured: $16,240.79.More than a fourteen-fold increase is enough to properly fix her home, without fears of damage in the future.
This victory is proof of the benefit of appraisal: When owners have professionals working for them, they no longer walk in darkness; they are represented and heard, defended, and receive fair compensation.
With the support of SPJ, Lupe not only restored her home, but she also began to feel confident that her insurance could work for her, not against her.
