Shane’s home in Frederick, Maryland was hit hard by unexpected water damage, and the problems were identified promptly. The water-damaged drywall, wood flooring, insulation, and trapped water behind the structural components created an ideal breeding ground for microorganisms. Shane had no clue who would be frustrated or confusing enough to provide help with solving his situation and making it possible for a family member to remain inside with a health compromise.
They knew fully well how much damage had been done, yet and still, Progressive had offered only $7,988.80, a grossly insufficient offer. Shane felt he had been getting less than adequate assistance thus far, and he knew perils were lurking with each passing day. He reached out for the help of the SPJ.
The intervention by SPJ was made after a rigorous and systematic appraisal process. Our team:
- Completed comprehensive moisture testing and internal inspections
- Documented all the damages resulting from water damages that were overlooked/hidden.
- Required mitigation actions and needed code-defined repair actions were determined.
- Prepared an appraisal package based on an estimate that included the actual cost of renovation and restoration of an existing house.
SPJ countered the low-ball price by offering good documentation and tough representation, ensuring all valid repair locations were identified.
This resulted in a new award of $20,692.02, which allowed Shane to rebuild and find peace of mind.
SPJ provided an accurate assessment, correcting the previously undervalued claims and ensuring proper protection for the homeowners.
